Policies
Refund Policy
A clear, upfront explanation of how refunds work for Readers Reading Room memberships.
In short
Monthly membership payments are non-refundable once made — for any amount, in part or in full.
The Details
How Refunds Work
- —Once a payment is made toward a monthly membership — in part or in full — that amount is non-refundable.
- —This applies regardless of how much of the membership period has been used or how many days remain.
- —You may still cancel a monthly membership before your next billing cycle to stop future charges. Cancellation stops future billing only — it does not refund amounts already paid.
- —This policy applies to payments made in person, via the mobile app, or through eSewa and Khalti.
FAQ
Refund Questions
I paid for this month but want to stop — can I get that amount back?
No. Once a payment is made for a monthly membership, that amount is non-refundable, even if you decide not to use the remaining period.
I only used a few days of the month — can I get a partial refund?
No. Partial usage doesn't qualify for a partial refund. The full amount paid for that billing cycle is non-refundable.
Can I cancel so I’m not charged next month?
Yes. Cancel any time before your next billing cycle to avoid future charges. This only prevents the next payment — it does not refund what you’ve already paid.
What about day passes, weekly, or multi-month plans?
This policy covers monthly memberships. For questions about refunds on other plan types, please reach out to our staff directly.
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